A crucial concept of total quality management is quality control – the determination of observation techniques and activities that will meet the organization’s quality requirements. ASQ’s quality management training courses are designed specifically to help you learn to monitor and modify processes so that your organization can focus strongly on continuous improvement in its quality efforts.
Understand the basic roles and responsibilities of quality control/quality assurance functions
Understand the basic concept of “quality” and how it fits into an organization’s products, services and strategies
Define the differences between quality control and quality assurance
Adopt quality methodologies that have been used in the relevant industry
Overcoming quality challenges
Learn methodologies for anomaly detection, data/information collection, logging, and reporting
Equip yourself with the necessary tools to measure and monitor quality
Statistically evaluate the level of quality
The course will cover eight dimensions of quality: performance, features, reliability, conformance, durability, serviceability, aesthetics and perceived quality. Originally conceived by David Garvin, this can be used as your team’s framework for strategic analysis and product performance quality.
The Institute is committed to the following goals:
a) To prepare young Pakistanis for direct entry into successful careers in various sectors of the economy.
b) To enable individuals to understand processes, tools, techniques and technologies to make their organization more competitive and profitable.
c) Train professionals who work in the country in the manufacturing and service sectors.
d) Cope with the challenges of management in an industrial environment through excellent leadership and management skills
Quality and consistency of products and services is a minimum expectation from customers, and despite a clear need for quality control (QC), there is a distinct lack of certified skills. This free Introduction to Quality Management course covers the various dimensions of ‘quality’, the seven quality management tools of effective quality management and the basic statistical process control (SPC) approach to managing product and service quality.
Total Quality Management (TQM) is a comprehensive and fundamental rule or belief for managing and operating an organization that aims to continuously improve performance over the long term by focusing on customers and addressing the needs of all stakeholders.
International College of Technical Education.
Office No. 27, Second Floor, Maryam Shadi Hall Plaza
(Airies Plaza), Shamsabad, Murree Road,
Rawalpindi, Pakistan 46,000.
Contact: 051-6122937, 0311-5193625, 0092-335-4176949